Privacy Policy
Candescence takes privacy seriously and is committed to safeguarding the privacy of our users. This Privacy Policy explains the
personal information we collect through this website and how we protect and use it
Security
Candescence employs standard server security protection and secure socket layer certification to ensure your personal information is
secure and to prevent unauthorised access or disclosure
Information Collected
We collect information from you through the use of registration forms. Information we collect in this way may include but is not limited
to: name, job title, organisation, address, email address and phone number
We may also collect information automatically about your visit to our site through the use of cookies. Information obtained in this way,
which includes demographic data and appraising patterns, is only used in aggregate form
Cookies
Candescence may save information regarding your visit to our website in the form of a cookie to allow:
•
a personalized browsing experience
•
better tracking of usage of our website in order to improve the content
Information obtained in this way, which includes demographic data and appraising patterns, is only used in aggregate form
A cookie is a small piece of information that is written to and read from your hard drive by your browser at the request of our Web
pages. Information stored in cookies is not accessible to Web pages from other websites. Cookies themselves cannot retrieve any
information about you or your computer's configuration
Use of Personal Information
Candescence will use the information we collect to provide you with a better service and to operate our business more effectively. We
may use your personal information for the purposes of:
•
Providing you with promotional information about products and services we offer, including events
•
Providing you with copies of relevant news, press releases and announcements concerning us
•
Providing you with copies of Candescence brochures, data sheets, white papers and case studies
•
Improving our products and services
•
Contacting you by phone, mail or email for the purposes of market research
•
Personalising or customising the website
We may also use information in aggregate (non-personal, non-identifiable) form to:
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Build up marketing profiles
•
Aid strategic development
•
Audit usage of the site
We will not sell, distribute or lease your personal information to third parties unless required to by law. We may, with your consent, use
your personal information to send you promotional information about third parties that we think might be of interest to you
Opt Out
Candescence provides users the opportunity to opt-out of receiving communications from us at the point where we request your user
information
If you wish to remove your information from our database, to not receive future communications or to no longer receive a service you
can write to us at the address below or email us at info@candescence.ltd.uk
Third Parties
This website may contain links to other sites; Candescence cannot control and is not responsible for the privacy policy or the content of
these sites and they are not covered by this privacy policy
Updating and Obtaining Information
You have the right to apply for a copy of the personal information we hold about you under the Data Protection Act 1998 (for which we
charge a small fee to cover administration) and to have any inaccuracies corrected. In order to do this please contact Candescence at:
1, Winfield Drive, Newbury, Berkshire, RG14 7JW or email us at info@candescence.ltd.uk
Revised: November 2014
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